FAQs

We’ve compiled answers to the most commonly asked questions about our security glass products, technical specifications, certifications, customization options, installation, and support services. Whether you're an architect, contractor, or project owner, our FAQ section is designed to provide you with quick, reliable insights to support your decision-making.

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Products

What surface finishes are available for your aluminum systems?

We offer a variety of high-quality finishes such as powder coating, anodizing, PVDF coating, Fluorocarbon coating spraying and wood grain finishes to meet different architectural aesthetics and environmental conditions.

What certifications do KFORTS products have?

Our products are certified with ISO 9001, and test reports for burglar resistance, ballistic resistance, fire resistance glasses and systems to ensure international compliance and safety standards. Fire rated systems are certificated with COC by TUV in Singapore.

What types of products does KFORTS manufacture?

KFORTS specializes in manufacturing security aluminum glass window, door, curtain wall and partition systems, resisting against burglar, bullet, fire, blast and hurricane. We also provide security glass. We offer customized solutions for residential, commercial, and industrial building projects.

Where are your products currently exported to?

KFORTS has successfully delivered projects and products to clients in Singapore, Europe, Australia, Africa, and South America. We support international shipping and comply with regional building codes and standards.

Orders

What is your typical lead time for bulk orders?

Lead time usually ranges from 45-75 days, depending on the order quantity and customization level. For urgent or priority projects, we can offer expedited production and delivery services.

Customization

Can I customize aluminum profiles based on my project requirements?

Yes, absolutely. KFORTS can customize aluminum profiles in terms of shape, finish, thermal performance, and accessories to meet specific project demands.

Do you offer samples before bulk ordering?

Yes, we can provide samples for testing and confirmation after settling the deal. Sample fees may apply and can be refunded upon bulk purchase.

Services

Can you support installation or technical guidance?

Yes. KFORTS provides full technical support, including installation service, installation manuals, CAD drawings, and virtual/on-site consulting services if required. We aim to ensure smooth and efficient project execution.

What warranty do you provide?

KFORTS offers a 10-15 year limited warranty depending on the product type and surface treatment. We also provide after-sales support for any quality-related issues.

Can't find the answer?

We understand that every project is unique. If your question isn’t covered here, our technical and sales teams are ready to provide fast, tailored support.

Whether you need help with performance specifications, compliance standards, or custom security glass system solutions, we’re here to assist you every step of the way.